Help › Getting started

Getting started

Go from an empty account to the first overlay on your website in about an hour. All you need is your product feed and access to your site's source code or tag manager.

1. Create your account and advertiser

Sign up with your email address and confirm the link in the email. Then create your advertiser: the company or shop your websites and feeds belong to. You automatically become the owner and can invite colleagues later.

2. Add your website

Under Websites, enter the domain without https:// and without a path, for example shop.example.com. Subdomains such as www. are included. The website starts in Preview status: visitors don't see anything yet.

3. Add and import your feed

Under Feeds & products, enter the URL of your feed, choose the format and start the first import. After the import you'll see all products with the status “vectorized”. What makes a good feed is explained in Product feed.

4. Install the script

WordPress: download the plugin, install it, activate it, done. Google Tag Manager: download the template and create a “ChurnReturn” tag on all pages. Everyone else: one line before </body>. No key required. Details in Installing the script.

<script src="https://churnreturn.com/cr.js" async></script>

5. Test and go live

Open a product page of your shop with ?cr_preview added to the end of the address. Move the mouse to the browser bar or wait for the time on page to pass: the overlay appears with matching products. If everything looks good, switch the website to Live at the top of the website page.

Tip: Start with all triggers on the “normal” level and watch the results for a week. After that you can make individual triggers slower or faster, see Triggers and rules.

Next: Product feed →